
Terms & Conditions
Terms and Conditions
Terms and Conditions
Welcome to Bean Bags Malta!These terms and conditions outline the rules and regulations for the use of Bean Bags Malta's Website, located at https://www.beanbagsmalta.com.
Returns, Exchanges, and Cooling-Off Period
At Bean Bags Malta, we are committed to complying with Maltese consumer protection legislation. As required by law, online customers are entitled to a 15-day cooling-off period for distance purchases.
Cooling-Off Period
You have the right to withdraw from the purchase contract within 15 calendar days from the date of delivery.
To exercise this right, you must notify us in writing within this time frame by email at beanbagsmalta@gmail.com or via our Contact Us form.
Important Terms Regarding Returns and Hygiene
Due to the nature of our products and hygiene reasons, we do not offer refunds or exchanges once the beanbag has been used, opened, or removed from its original packaging.
To qualify for a refund under the cooling-off period:
The beanbag must be unused, unopened, and in original, resalable condition.
You must return the product at your own cost unless the item is defective or was supplied in error.
Returns Process
Contact us within 15 days of receiving your order to request a return.
Ensure the item is securely packaged and in its original condition.
Ship the item to the return address provided in our response.
We reserve the right to inspect the returned item and refuse a refund if it does not meet the above conditions.
Defective or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at beanbagsmalta@gmail.com so we can resolve the issue promptly.